Great dentist, and friendly staff. Appointments are always stress free. I highly recommend to anyone looking for a great dentist.

Great doctor, beautiful office and an excellent staff

I decided to have a second look based on my experience at Bright Smiles (Decay Underneath) Family Dentistry. You can see my review on their page. Long review summarized: I had gone in for a routine cleaning and was told that I had three small cavities (didn't offer to fill them until January), needed a crown, and my wisdom teeth wouldn't bother me for a year.



I called them on Wednesday, August 22 and explained my situation - no insurance after a week and a half and wanting my fillings done and his opinion on a crown. The soonest they could get me in was the next Tuesday; though, this was much better than any other doctor I called. Dr. Austin's facilities were wonderful, clean, homey, and just plain nice to be in. I didn't feel like people were watching me (Bright Smiles you could see from the "waiting room" all the way to the back wall and all of the "exam rooms" in between).



The assistant listened to everything I had to say about my previous experience and what I would like done. The doctor was patient, friendly, and knew what he was talking about. He answered all of my questions without me even needing to ask them. Anything I did ask, he answered.



He explained the process of the numbing and fillings and made it as painless as possible. It took maybe 1.5 hours for the entire check in, procedure, and check out process.



Dr. Austin's second opinion about the crown ($500 at BS(DU)FD even with my insurance - a $1000 procedure without insurance) was that he would never have even noticed that the old filling had any problems or believed that something would need to be done about it even remotely soon. (Seems like BS(DU)FD just wants to make a pretty penny.) Although the prices for Dr. Austin were a little more than I would like to spend for my teeth, I would much rather pay two times what I expected for a much better experience.



Finally, Dr. Austin explained that wisdom teeth are extremely unpredictable. I should be fine, though I might have minor pain - oralgel would help with the discomfort until insurance could cover the procedure.



I would definitely recommend him to any and everyone.