Do not work with these folks. They will not provide a written estimate, they will put you off for long periods of time and apparently do not care about their customers enough to provide good service. They originally were going to get to our driveway before the cold set in in November. We were told that we were third in line. We waited 5 months for them, and every time we contacted them, they would not commit, offer any schedule and always suggested that we go somewhere else. Today, I was told that he was retiring in just over a year and that they didn't care about our business. Be warned!