I AM PLEASED WITH THE CARE MY SON BYRON TURNER RM 425 HAS BEEN GIVEN SINCE OCTOBER 25, 2012 UNTIL YESTERDAY. THE STAFF WORKS WITH MUCH ENERGY AND AS A TEAM. HOWEVER THE GREEN HARD PLASTIC PIECE INSERTED ON THE VENTILATOR TO PREVENT BITING THE TUBE HAD DUG INTO HIS LIP WHICH WAS VERY SWOLLEN AND LOOKED PAINFUL MY SON IS NOT SEDATED AND THAT WAS THE FIRST TIME I SAW REACTION TO ANYTHING BEING DONE TO HIM. IT HURT ME REAL BAD TO SEE THIS AND I DO NOT FEEL THE MATTER WAS TAKEN CARE OF WITH ALL THE STATE OF THE ART MACHINES THERE OUGHT TO BE A WAY TO MAKE THE PLASTIC IN THE MOUTH MORE COMFORTABLE BECAUSE I CAN ASSURE YOU HIS MOUTH AND INSIDE HIS LIP IS RAW. IN AN EFFORT TO FIX IT NOW HE CANT OPEN HIS MOUTH TO YAWN AS HE WAS DOING. DUE TO THE STORM TELEPHONES AT LTACH ARE NOT WORKING FROM THE OUTSIDE AND I CANT EVEN TALK TO A SOCIAL WORKER . I WOULD LIKE TO BE THERE DAILY BUT I AM CONFIDENT IN THE STAFF BUT THIS IS A PICTURE IN MY HEAD I CANT FORGET. PLEASE, SPEAK TO A PULMONARY SPEC.