We had a very bad experience with one of their writers. She was not only incompetent, but she was also extremely rude and arrogant. We lost a great deal of money on the book, and they overcharged us too.

They were very unprofessional. The writer they told us would be so wonderful turned out to be a very difficult person to deal with. We wasted more time correcting her mistakes and she had a very rude and offensive demeanor. We were not satisfied with the end product and ended up hiring someone else to clean up the mess that they made of our project. We did not receive anything of value from this company.

The staff was very unfriendly, considering the hefty fees they were charging, and they were also late for all their appointments. Merilee Heifetz is a scam agent . No one takes any responsibiltiy for the shoddy work that they do.

The cleanliness of the place left much to be desired and I thought the fees were excessive.

The service did not meet my expectations and the fees were excessive. They would not address the issues , were often tardy, and the work quality was mediocre to poor.

I did not think the work was as good as I was told it would be.