Staff is pleasant, even divine. Wait is under 1/2 hr [both times]. If you get stuck & arrive late, they accommodate you~~not scold you. You get free copy of scan disk [also written report a day or 2 later]--delightful for patients when scan is not pre-op but an annual check. Office mgr is especially productive. Lotsa room in sterile waiting area, nicely furnished w/comfy & clean chairs. Facility is in basement~~no windows so that won't work for claustrophobics. 57th & B'way can be reached by all trains & buses [or bikes] so it's not a scary neighborhood; Columbus Circle has shopping, Shopping, SHOPPING. Visits weren't spooky. z.alexi