Excelsior Hotel
45 W 81st St, New York, NY 10024
212-362-9200
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05/24/10
Provided by YP.comDidn't get type of room requested even though checked in early. Wouldn't print our boarding passes. Told us they didn't have the internet and that we could use a computer around the corner for $3.95 to print our passes. Staff too busy playing games on their computers to do this simple task. People at the desk were rude and snippy. Acted like they were doing you a favor by answering a question. Will NEVER stay here again. Have had much better experiences at many other hotels in NYC.
- General Info
- Excelsior Hotel offers a range of dining and lodging options. The hotel features feature queen rooms and one- and two-bedroom suites. Its restaurant serves a variety of food items and beverages. Excelsior Hotel also provides airport shuttle, concierge and on-call reservation services. The hotel offers copying and printing services, as well as wireless Internet access. In addition, Excelsior Hotel offers various promotional packages.
- Extra Phones
Phone: 212-580-3972
Phone: 212-362-9201
Phone: 212-362-6030
- Hours
- Regular Hours
Mon - Sun: - Categories
- Hotels, Corporate Lodging, Hotels-Apartment, Lodging, Motels
- Payment Options
- Neighborhoods
- Upper West Side, Upper Manhattan, Midtown
- Amenities
- Fitness Center, Private Bath, Meeting Facilities Hotel Dining, Hotel Bar
- AKA
Hotel Excelsior
Excelsior Hotel Manhattan Nyc
- Other Links
- Other Email
- Other Information
Wi-Fi: Paid