These are professional as well. They always do the right job. They are great and fast. I love their real estate work.

Ugh many fake good reviews on here- 9300/Croman is just the worst.



I have lived in two different 9300 Realty apartments- 346 E. 18th St. (3 years) and 410 E. 13th St. (1 year)- and out of the 10 years I have lived in Manhattan, am absolutely certain this is the worst management company in the city. DO NOT RENT FROM THEM!! There are much bigger and better apartments for what you pay for here- with management companies that actually do their jobs.



Their apartments may look really nice when you first see them- but they are extremely overpriced, even for Manhattan. Second, the apartment renovations hide a lot of problems and the management company is impossible to reach to fix them. Do not think "Oh it's just her apartment, mine will be fine"- I've lived in two different apartments in two different buildings with them, plus there are tons of other people who have had the same experience.



Here are some fun things you will likely get to experience if you rent one of their apartments:



1) Be prepared to use your vacation or sick days to make sure they do their job. Any time anything was wrong- which was a lot- I had to take time out of my day to go down to the management office and tell someone in person- and THEN I needed to be home for the appointment for things to get fixed. About 5 times, the maintenance people or construction workers were late or a no-show.



2) Rent being raised colossally on renewal (my rent went up $250 higher this year on renewal)



3) No gas for 6 weeks, including over holidays. I also had a broken oven for 2 weeks. So, plan on not spending too much time entertaining or eating in your apartment.



4) Water boiler not working throughout the winter- and taking freezing cold showers during a freezing cold day.



5) Holes in the ceiling for 2 weeks while they tried to fix the pipes in the building. An exterminator who came by was horrified that the apartments were exposed for so long.



6) Construction lasted for a month for the pipes, the workers broke a bunch of things and got dust everywhere in the apartment- the company did not warn or reimburse us



7) Renovations in the apartment above me last 7 months and started at 7:30 am every single morning- which is illegal.



8) The supers in both building would fight with us if we got locked out and wanted them to open our apartment. Neither of them actually helped with anything- we have been waiting a year to get light bulbs that we can't reach replaced in our current apartment



9) In the first apartment, a pipe above us burst. The ceiling started caving in and then there was a giant hole. They never responded to my calls- I literally had to take a day off of work to go all the way down to the actually company to make them fix the ceiling.



10) Paper thin walls and floors- my roommate could literally hear everything the people next door were saying. In both apartments, it sounded like people were walking around in heels all day.



11) Completely disorganized- and somehow it will be come your responsibility to fix it. After all, you can't get the reputation of worst management company in New York if you actually do your job! They lost my information during my lease, and asked me to redo a credit check etc. a year into the lease. Fast forward to my move out date- and they tell me I have to move out a month later than my original lease because they messed up and sent me two renewals, one which had the wrong date.



People are constantly sending flyers around urging residents to report them to the Better Business Bureau or New York State Attorney General. That's always a good sign.



So, why did I choose a second apartment with them after my experience with the first? The same reason a person reading this review would still choose to rent an apartment with them- they think their experience will be different. It won't be.

I have lived in two different 9300 Realty apartments- 346 E. 18th St. (3 years) and 410 E. 13th St. (1 year)- and out of the 10 years I have lived in Manhattan, am absolutely certain this is the worst management company in the city. DO NOT RENT FROM THEM!!



There are much bigger and better apartments for what you pay for here- with management companies that actually do their jobs. Their apartments may look really nice when you first see them- but they are extremely overpriced, even for Manhattan. Second, the apartment renovations hide a lot of problems and the management company is impossible to reach to fix them. Do not think "Oh it's just her apartment, mine will be fine"- I've lived in two different apartments in two different buildings with them, plus there are tons of other people who have had the same experience.



Here are some fun things you will likely get to experience if you rent one of their apartments:



1) Be prepared to use your vacation or sick days to make sure they do their job. Any time anything was wrong- which was a lot- I had to take time out of my day to go down to the management office and tell someone in person- and THEN I needed to be home for the appointment for things to get fixed. About 5 times, the maintenance people or construction workers were late or a no-show.



2) Rent being raised colossally on renewal (my rent went up $250 higher this year on renewal)



3) No gas for 6 weeks, including over holidays. I also had a broken oven for 2 weeks. So, plan on not spending too much time entertaining or eating in your apartment.



4) Water boiler not working throughout the winter- and taking freezing cold showers during a freezing cold day.



5) Holes in the ceiling for 2 weeks while they tried to fix the pipes in the building. An exterminator who came by was horrified that the apartments were exposed for so long.



6) Construction lasted for a month for the pipes, the workers broke a bunch of things and got dust everywhere in the apartment- the company did not warn or reimburse us



7) Renovations in the apartment above me last 7 months and started at 7:30 am every single morning- which is illegal.



8) The supers in both building would fight with us if we got locked out and wanted them to open our apartment. Neither of them actually helped with anything- we have been waiting a year to get light bulbs that we can't reach replaced in our current apartment



9) In the first apartment, a pipe above us burst. The ceiling started caving in and then there was a giant hole. They never responded to my calls- I literally had to take a day off of work to go all the way down to the actually company to make them fix the ceiling.



10) Paper thin walls and floors- my roommate could literally hear everything the people next door were saying. In both apartments, it sounded like people were walking around in heels all day.



11) Completely disorganized- and somehow it will be come your responsibility to fix it. After all, you can't get the reputation of worst management company in New York if you actually do your job! They lost my information during my lease, and asked me to redo a credit check etc. a year into the lease. Fast forward to my move out date- and they tell me I have to move out a month later than my original lease because they messed up and sent me two renewals, one which had the wrong date.



People are constantly sending flyers around urging residents to report them to the Better Business Bureau or New York State Attorney General. That's always a good sign.



So, why did I choose a second apartment with them after my experience with the first? The same reason a person reading this review would still choose to rent an apartment with them- they think their experience will be different. It won't be.