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Town and Country

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New Car Dealers, Bridal Shops, Clothing Stores

1514 Saint Charles Ave, New Orleans, LA 70130


Today: 10:00 am - 5:00 pm

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6 Reviews
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Provided by Citysearch

Family own Business, all the owners were there. Very traditional classy setting. I loved the one on one customer service, they gave a 110%. i found the dress of my dreams, and my mother found a mother of the bride dress. I also found my rehearsal dinner dress in there causal wear dept. The whole store had a amazing collection. The sale reps were the best so very knowledgeable and helpful:) I haven't had this traditional kind of service in a long long time!!! All about supporting our great locals! That's what makes this city one of the best EVER!

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Provided by Citysearch
most amazing wedding dress experience

I am a young, 24, bride. Most of the bridal things I have tried doing people haven't taken me seriously because of this. This was totally not the case when I went with my mom, sister, and future sister in law to look for a dresses at Town and Country. This is such a classy place. It was totally how I had always pictured looking for wedding dresses to be. It was very say yes to the dress like at town and country. I truly felt special at this store. Sue helped me and she amazing. She listened to what I was looking for and showed me one dress. I fell in love with the dress the moment I put it on. Since Sue listened to what I wanted she was able to help me pick the best wedding gown. I will be going back for my bridesmaid dresses and my moms dress.

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Provided by Citysearch
Worst customer service

I called a couple weeks ahead of time to make an appointment to try on wedding dresses. My mom had taken off work to go with me, and when we arrived they said they had no record of my appointment. When I insisted I made one and relayed the exact conversation I had with the girl on the phone, they told me they had several other brides walk in so I would have to wait about 30 minutes before I could try on dresses. This was my first time ever trying on dresses so needless to say they ruined what should have been a great experience. When I finally got a fitting room, the sales lady never asked me my budget and let me try on dresses that were way out of our price range. Also- she was trying to juggle 2-3 other brides at the same time, so was constantly running in and out of our room. Needless to say, we didn't buy a dress there.

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Provided by Citysearch
Very Rude

Do not give this store your business. I made an appointment 3 weeks in advance to try on wedding dresses. My godmother drove in from 2 hours away, my mother took off work early and one of my bridesmaids rearranged her schedule to attend the dress shopping session. When we arrived to the store they had a handmade sign on a scrap of paper saying they closed at 3:30 (scratched out) 2:30 p.m. that day. I could see two ladies through the window in the store so I knocked, thinking well maybe they closed to walk-ins but I had an appointment so surely they were expecting me. One of the women started to walk towards the door pointing to the sign saying they were closed. I said, ""but I have an appointment."" She shook her head no and pointed to the sign. This went on for about a minute before she finally cracked the door open and said, ""we're closed."" I repeated, ""but I have an appointment."" And she tells me, ""No you don't."" Which blew me away. I know I made the appointment I had a 10 minute conversation with the woman on the phone when I made the appointment. I reassure her I have an appointment and she once again tells me ""No you don't. Are you sure you actually made an appointment."" The woman just kept repeating we're closed there is no one here to help you. And telling me I didn't have an appointment. She made zero efforts to resolve the situation. She didn't offer to reschedule my appointment or even invite us in to discuss options. She had a very bad attitude and was super unfriendly. She was very rude and clearly didn't care to have our business. Save yourself the trouble and visit a store that cares about their customers.

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Provided by Citysearch
Very classy place!

I went to Town and Country with a few of my bridesmaid and my mom to try on bridesmaid dresses. I don't live in the New Orleans area so I won't be getting my dresses from them, but just wanted to go there to try on some and then order from a place closer. The people there are so nice! They have very nice bridesmaid and mother of the bride dresses. All my girls were able to find dresses that they like (they get to pick there own) and my mom found a dress that she likes too! I also found the most adorable flower girl dress! Very nice place. I only gave them 4 stars since I didn't purchase anything there, I'm not sure about prices and how they are with alterations and sorts, but the experience I had so very great!

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Provided by Citysearch
User review by icruzdiaz

Julie is phenomenal! Customer service is the best and prices are reasonable.

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General Info
Create a unique look to match your personal style and wedding day setting. We Offer the latest fashions in Bridal Gowns and Bridesmaid's Dresses. Since the 1930's Town and Country Bridal has Helped Brides-to be find the Perfect Formal Attire to Complement that Special Day. Fittings and Alterations, On-Site Veteran Tailors and Specialists, Jewelry and Footwear. Bridal Gowns, Mother of the Bride, Flower Girls, Accessories, Bridesmaids, Shoes, Communion Jewelry.
Regular Hours
Mon - Sat:
New Car Dealers, Bridal Shops, Clothing Stores, Resale Shops, Wedding Supplies & Services, Women's Clothing
Payment Options
Brighton, Jewelry
Central City - Garden, Lower Garden District
Other Email

Other Information

Parking: Street

Wheelchair Accessible: No

Pets Allowed: No

By Appointment Only: No

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Data provided by one or more of the following: DexYP, Data Axle, Yext.