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7 Reviews
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Provided by Citysearch
Great Place!

This is a great hair salon. It offers students discounts and it is located in a very convenient location. I don't know what's up with the two negative comments I just read, because I have never seen the salon dirty or poorly lit. At least not at the location on St. Charles. I get amazing highlights and the haircuts look exactly like the pictures I bring in...sometimes even better. People always compliment me on my haircut and I would recommend this salon to all my friends.

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Provided by Citysearch
john jay= nightmare

i have never written a review for anything, but i had such a horrible experience at john jay (similiar to the one above), that i had to write about it. all i wanted was to lighten my hair a little bit, first they stripped the color from my hair (this took hours and was a huge knotted mess afterwards) then poured toner all over it. My hair came out orange, fried and destroyed. they refused to refund my money and never even returned my phone call after i was assured mr jay would call me back. The salon is dirty, poorly lit and overpriced. I ended up spending another 100$ to fix the damage that was done. The place that i went to could not believe what she had done and how they let me walk out with my hair like that, let alone charge me. I do not reccomend this place, it doesnt even deserve one star.

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Provided by Citysearch
It's brilliant!

I've been all over the United States-- lived in Boston, Greensboro, Charlotte, Pennsylvania, and I thought about moving to the west coast. My old roommate from college works at John Jay's, and she is the best hairstylist I've ever been to (she's that crazy tall redhead). I've done every color of the rainbow, and she worked some magic on my crazy hair every time I come to visit! John Jay's Salon is so welcoming and friendly, I can't believe some of the treatment I've had in the past at other salons. From the estheticians to the shampoo girls to the receptionists (and even big blustery John Jay himself!), I didn't have a single negative thing I could say about any of them. New Orleans is so lucky to have it--I wish I lived here (ok, so the food's a big draw, too)! Thanks, John Jay!

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Provided by Citysearch
All around disappointing

I went to John Jay once and spent 14 hours at the salon over two days while a colorist tried to get my hair blonde. (I had light brownish-blonde hair and was trying to go a little lighter). She failed and I ended up having to die it dark brown just so it wasn't bright orange. And she charged more than she'd originally said, even though the results were terrible and I lost a day at the salon.
I thought it was just a fluke with a bad stylist, but I went back today. Due to a scheduling error, my stylist treated me like I was at a factory. She rushed my color while she worked on three of us at once. Then they put toner on my hair that made my scalp burn and was dripping into my eyes. I tried to tell someone, but no one was free to help me and no one came to check on me. My stylist then gave me the worst haircut I've ever had. It was an inch and half longer on one side than the other and longer in the back than the front giving me something that resembled a mis-shapen mullet. (trust me, it was NOT anything close to what I asked for). They had no time to dry it, so I went home to dry it myself. When I found out my cut was wrong, and my color was off, I was too disappointed to even want to go back and ask them to fix it. I'm not wasting another 14 hours there and ending up with something I DON""T want. On top of everything, the salon is chaotic, dirty, lit with bad flourescent lighting-- all in all not relaxing or salon-like at all. Just trying to warn you all-- don't waste your money here!!!!!

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Provided by Citysearch
Wonderful experience

I have gone to John Jay for about 3 years now. The staff is friendly. Casey is wonderful in coloring hair and sees that you always get the most for the money you spend. I wanted to go darker and hated it, but they took me back the next day and gave me the color I wanted for no extra charge. This is a great place where quality service is provided and where no one pressures you to buy products or try anything you don't really want to do.

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Provided by Citysearch
horrible hair color

I went there last week- and went for highlights and low light and my HAIR came out YELLOW! i have brunette hair and I always have subtle highlights- Jay knows that- and i came out of there with ""Skunk streaks"" and looked so tacky and platium blond.. NOT what i asked for. THEY charged me for it- and wouldn't change it bc 'they didn't have time to.' my appt. was also an HOUR late- and it was with Jay himself. DO NOT GO THERE.

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Provided by Citysearch
Friendly staff, beautiful color!

I've been going to John Jay for color and blow-outs for a few months now since moving here from out-of-state and I am very pleased with the staff and my highlights. Janet and Corey (sp?) in particular have always gone above and beyond for me, making me feel like a valued client. They always work me in and I have never been pressured to buy products, which is a big plus for me.

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Extra Phones

TollFree: 800-909-9946

Regular Hours
Tue - Wed:
Thu - Fri:
Beauty Salons, Cosmetologists, Day Spas, Hair Removal, Hair Stylists, Hair Supplies & Accessories, Make-Up Artists, Massage Services, Massage Therapists, Nail Salons, Skin Care
Payment Options
Tammany Mall
Black Pearl, Uptown - Carrollton

John Jay Beauty Salons

Other Information

Parking: Street

Wheelchair Accessible: Yes

By Appointment Only: Yes

Good for Kids: No

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