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40 Reviews
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lolarae85

09/02/09

Provided by Citysearch
financial profiling

my boyfriend and I went to this nifty little house, the atmosphere was cool, playing good music and no wait time.... then our waiter came.
from the second he saw us, and the fact that it took us a few extra minutes to decide what we wanted- we were not worthy of his time. Not only did he stiff us on the free cornbread (we each got one roll while others got 2-3), he barely came back to our table. the staff has people specifically designated as drink servers, so we only saw our waiter when he brought us our food.
We ordered 2 appetizers (listed as $7.50 and $8.00 on the menu) which were delicious... and the panned rabbit (which was listed as $25.95), which was wonderful and served over a heaping amount of pasta with a seafood sauce.
then without asking if we wanted desert, he sapped down two of the smallest free deserts i have ever seen and gave us the bill.
HE HAD PADDED THE BILL.
the appetizers were listed as $8 and $8.50, and the rabbit was $27.95. we were a little puzzled so when he came back to pick up the bill, we asked to see the menu. he was shocked and asked why? I stated that I thought that the rabbit was rung up wrong and i was trying to continue the sentence by also stating that the appetizers were wrong too, but he had walked away. he came back with $2 taken off the bill, we were a little upset and as to not make a scene in the now very crowded dining area, we barely tipped and left- since it seemed that he had already chosen his tip from us, that's what we gave him.
now, we are not the richest couple- but when we decide to eat at a place that we already know is going to be semi-expensive... we know to tip accordingly, but being profiled as two tight wads left a bad taste in our mouths. its too bad that an exciting evening was ruined by such a crappy waiter.

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pubdraught

06/19/09

Provided by Citysearch
Skip this place

There are many, many truly spectacular restaurants in New Orleans - Jacques-Imo's is definitely not one of them. The food is mediocre, the space is crappy and the service is awful. I'm a native New Orleanian and have experienced many much better places to eat in the area - please don't waste any precious time at this place.

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Rayrey

10/21/08

Provided by Citysearch
Avoid weekends

The noise level at this place was so bad that it probably damaged my hearing for life. The cornbread was very very good the stuffed shrimp was out of this world. The carpetbagger was over cooked and the sauce was very greasy and had no flavor. They only have one bathroom for both men and women including well over 200 people. I think that if Jacque was cooking and supervising instead of walking around getting drunk and sticking white powder up his nose this place would run a whole lot better. It took us 2 hours after we sat down to get our food. By the way do not order there mixed drinks, they taste terrible.

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UclBob

05/25/08

Provided by Citysearch
Good food , Good service

We had a party of 9 people on a Friday evening. Upon arriving at the restaurant and being re-directed to our dining area Jacques was walking among the crowd and cheerfully greeting everyone. We sat at our table, where well received by the waiter. All in our party enjoyed the appetizers we chose. Upon deciding on our main course we relaxed in the atmosphere of the room taking in the many pictures and murals, including the restroom. Each of us seemed to have ordered a different item. Upon finishing our meal none of us had any regrets. The wait staff took good care of us and Jacques walked through the dining area thanking each of us (and those around) for coming in and gave us suggestions for our next visit on what to order based on what we ordered that day. It was a busy night and the crowd outside was anxiuos to get in when we left.

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pinays

05/06/08

Provided by Citysearch
Crazy crowded

unless you have a group reservation (i think 6 or more) be prepared to wait 2 hours for a table. luckily, we had a reservation, which was booked 30 days in advance to the day of the dinner.

the place was packed and colorful and had interesting places where one sat diners (the bed of the truck, the balcony, anywhere they could fit people). where we were seated, we walked through the kitchen -- which i think was good in a way as it allowed transparency in terms of the cleanliness.

we started off with jalapeno bread, which was like cornbread with its sweetness and consistency and had a slight hint of jalapeno.

for the appetizer, we had crabcakes, which were not greasy and lightly breaded served on a bed of arugula salad. we also had calamari served over a slight tangy sweet sauce. we also had the alligator pie, which did not really strike me as exciting.

for our entrees, i had the scallop braised in red wine sauce and pears. the scallops were so nice and tender and tasted a bit sweet due to the pears. the scallops were also pretty big. i did enjoy this dish. my mashed potato side and greens were also very good.

i tried the quail, which was juicy and moist and quite flavorful.

the service was very friendly and homey. the chef made his rounds later on with his jug of cosmopolitan where he proceeded to go up on tables and take pictures with the patrons. he was definitely a good chef and host. good times. if you have the chance to try this place, you really should make the effort.

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MusicCityDiner

05/04/08

Provided by Citysearch
Mediocrity Amid the Spectacular

I've resisted writing a review on Jacques-Imo's figuring the reasonable, thoughtful approach was to give it another shot. . . and another. May 3, 2008 was the third trip, and the second visit to the restaurant during the busy JazzFest period. We'll be succinct: Jacques-Imo's proved average on the best outings and worse this past trip, and it's particularly frustrating to have such a disappointing experience in a city filled with outstanding dining options. The problem is that after the long, long wait the service is disinterested and then another extended wait for food that's not all that impressive. After a two-hour wait, our server met us with a dry, indifferent , unfriendly reaction. . . to people who they had to know had waited a long time to get in. Didn't even offer us drinks, just asked if we were ready to order. This has been our experience numerous times. Which would be alright if the food proved outstanding. It isn't. NOLA is littered with amazing restaurants -- we suggest skipping this one.

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Coldsteel120

04/29/08

Provided by Citysearch
My favorite place in New Orleans

I have been on assignment in New Orleans for the past 6 months and Jaques-Imo's Cafe is the best I have had while assigned here. The outside may scare some off but the food IMO is outstanding. I have not had a bad dinner yet. The atmosphere is pretty chaotic and if you are looking for a quiet dinning experience this is not it. Neither was Brennan's where they were letting in folks with flip flops and shorts the other day. I have yet to leave Jaques-Imo's without taking food home. Anyone that rates the place a 1 star has a grudge against the owner IMO. The locals I work with recommended this place immediately as their favorite place to eat. I concur, and I have been to the French Quarter and have sampled most of the resturaunts and Jaques-Imo's is my favorite so far.

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nolanew

03/15/08

Provided by Citysearch
unimpressive food, too loud, and too dark

This ""Cool""place is not worth the trouble.
While the appetizers were great (fried green tomatoes and alligator sausage/shrimp cheesecake), the entrees were awful. The blackened redfish came with an over-done rich sauce and the Cowboy Steak the same. The mashed potatoes are good.

The worst thing about the meal was the salad dressing, which was like a rasberry vinaigrette from a bottle: so sweet it made me wince! The fried oyster on the salad was great.

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BiblioLA

03/10/08

Provided by Citysearch
A Transcendental Eating Experience for a Sensible Price!

OK, this is my first ever restaurant review, so be patient....I never knew that a meal could bring such bliss until I ate at Jacques! I was in grad school in NOLA for a few years in the mid/late 90's, and even we could afford it! I can only speak for the only meal I ever ordered [over and again]: pork-chop stuffed w/ massive amounts of shrimp and crab and topped w/ Portabello mushrooms; plus some heavenly mashed potatoes (rosemary? garlic? I forget); the best corn macquechoux [sp?] I've ever had the pleasure to ingest... Anybody new come into NOLA? We immediately dragged them to Jacque's; and they *always* loved it, as well. The one time our food was late, Jacques presented us w/free wine.

Don't miss this opportunity for a total eyes-rolled-back-in-your-head, toe-curling pleasure!

HINT: try to eat ""out back"" (past the kitchen).

For Jacques: Thanks to you and your staff for sticking around; I was afraid you'd be gone after the storm...

In deep appreciation,
Kristen M. Reed

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evajefferies

02/21/08

Provided by Citysearch
Insanely Yummy

Myself and 4 of my girlfriends were down in New Orleans last weekend for a 40th birthday party. We went to Jacques Imos the first night and it was hard to beat. I wanted something with a local flair to it with great food and we got exactly that. Bit of a cab ride if you are staying in the French Quarter but worth it (about 15 minutes away). Nice to get away from all the tourist traps.

They start you off with cornbread that will almost make you cry it's so good and I don't even like cornbread. All the appitizers are amazing from the fried green tomatos to the fried oysters (and we nearly tried the lot), nothing was short of excellent. I had the mahi mahi for a main and it was some of the best fish I've ever tasted. Go hungry because you'll barely be able to walk out the door. Wine list was good and reasonablely priced. Service was also good and friendly at the table but the girls at check in were a bit on the surley side. Bar is hopping and really fun. I can't say enough about this place. Almost worth a trip back from San Francisco for this dining experience alone.....

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milksteak

12/30/07

Provided by Citysearch
what a great place

I've been to Jacques-Imo's several times, usually with out-of-towners so they can try out the local cuisine. While the wait for a table can be quite lengthy, it is worth it for the food (also, there is bar at which to wait and an extensive selection of drinks from which to choose). The decor is quite casual despite the slightly high prices. Thus far, the servers have all been quite knowledgeable about the food (delish salmon with mushrooms, delicately flavored mahi mahi, start with the alligator pie - a mix between quiche and cheesecake or the rabbit fingers - just like chicken fingers but with a better presentation and sauce) and the service has always been timely. I recommend this restaurant to locals and non-locals alike.

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jdpguy

10/19/07

Provided by Citysearch
The penultimate microcosm of New Orleans

If any one place in New Orleans can encompass the essence of the ""Big Easy,"" it's Jacques-Imo's Cafe. Nothing high brow there. Everything about the restaurant puts you at ease. You'll enter the pastel colored front to arrive in an ecclectically decorated boisterous bar room filled with colorful art work by local artist Frenchy, among others. The music, if a little loud and not ""local"" was familiar and enjoyable. The customers seemed to range from conventioneers to college students to locals. I've eaten here pre- and post- Katrina now, and I was surprised to find the wait for my table was much shorter than I expected. I ate in the main dining area, through the kitchen to the rear of the building. The dining room remains materially unchanged from the first time I ate there, before the storm.

I found the service to be attentive and thorough, if not exceptional. Our foursome shared a selection of 3 different appetisers. The stuffed shrimp was my favorite, but the fried green tomatoes and alligator sausage cheesecake were equally satisfying. The tastes were not spicey, but flavorful. It was food that prompted audible moans of pleasure not just from our group, but from others seated around us. Another round of drinks from the bar and our entrees had arrived. I had the blackened tuna with champange oyster brie sauce. My mouth started watering as I typed that. It was delicious. The best fish dish I've ever had in New Orleans. I also tried a nibble from the stuffed porkchop, an unfinishable giant of a dish, with a rich mesh of flavors and the fried venison, which was not the gamey tasting stuff I've had at my sportsman friend's parties, but a tender satisfying plate that I intend to order for myself next time I'm there.
Compared to the touristy French Quarter options Jacques-Imo's is well worth the trip uptown and a don't miss New Orleans dining treat.

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epiqr_dup

10/13/07

Provided by Citysearch
Used to be good

This used to be one of those cool ""discoveries"" you could take visitors for an uproarious good time. The menu was often innovative, if uneven, and the general atmosphere was good natured and genially chaotic. But today, the chaos has pretty much trumped any remnants of geniality. The mood at Jacques-Imo's has always depended on Jack Leonardi, the dipsomaniacal host. He was that cheerful sot who hovered over the proceedings, making sure every glass stayed full - so even the longest wait flew by quickly. What's changed is that Jack has become a mean drunk: unpredictable, abusive, and unpleasant to be around. A lot of the kitchen and front-of-house team that made the place fun have escaped to better jobs, while the remaining staff look around nervously for Jack. They know that he can show up suddenly and create a scene that ruins a table's evening (and any chance of a decent tip). Wish you could have been there a few years ago, but these days, stay away.

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harryvnola

10/12/07

Provided by Citysearch
go for the food and service...avoid for ethical reasons

Our experience at Jacques-Imo's was like stepping into the twilight zone. The staff was phenomenal and anticipated our every need. The food was outstanding: comfort food to leave you satisfied for days. It was our first experience and we would love to go back again and again except for the owner. I have never witnessed anything as horrific as his treatment toward his employees and drunken disregard for his customers. He was disrupting the entire bar with stumbling, yelling, and drinking. He was very inappropriate toward my date and clearly made the majority of his advances toward the young attractive women in the bar and restaurant. Then, while waiting for the bathroom (hidden away in the waiters station!), I saw him belittling and screaming at some of his staff members in the kitchen. We loved the food and staff so much, we can't decide whether to go back for them, or stay away because of the owner.

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tikivon

08/25/07

Provided by Citysearch
Great Food, Great atmosphere, Bad Owner & One Very Annoying Waiter that is ALWAYS there

You should definitely try this place. The food is great, the restaurant is very fun & lively. The owner is an infamous crazy and not nice man who scares off scores of employees, and we would like to never go back because of him, but we have to keep going back, because it's so great! All the service is great except for one guy who is always there and in your face and obnoxious. But you must go try this place. You must!

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inkspotz

02/17/07

Provided by Citysearch
Louisiana food without the tourists

OK, so I am one of the tourists, but the bartender at Phillip's Bar was kind enough to let us in on the ""secret"" of Jacques-Imo's. We showed up on a Thursday night, and it was packed, but they were very accomodating with a handicapped member of our party. Although most of the tables were not accessible, they reserved one of the front tables in the window for us. I had the stuffed catfish, which was very good. Portion sizes are over the top. Others in our group had the fried chicken, and were wowed by it. Our favorite was the coconut bread pudding with caramel sauce. We were on a bread pudding binge, and this was one of the best we tasted in N.O. We even drove back out the next night to get an order of it to go. Our waitress was very personable, and offered the right level of attentiveness. Definitely a place I'll stop back at when in N.O.

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sroberts784

11/09/06

Provided by Citysearch
an NO staple

If you're in the city, you have to get down here. It's a New Orleans tradition, you can find anyone who's anyone in here. The food is great and well its typical New Orleans service so be patient.

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bigmike2006

07/03/06

Provided by Citysearch
Looks Sketchy but was well worth the trip,, A new must do on all our New Orleans trips

I found this place on Rachel Ray and it was given a good review. I did some more research here on this forum and it all sounded like something that we would try. I lined out all our eating destinations for the weekend including Jacque-Imo and K-Paul's.

We actually had a standoff in the car as to the initial looks and location of the place but the occasional Porsche, Ferarri, and Mercedes passing us and parked nearby lent us some gumption to head on in. We entered a few minutes after opening and there were a few groups already seated.

The wife was a bit apprehensive with the general decor and such. The wait staff was very bohemian, no make up and all wearing sleeveless ""wife beaters"", this was no indication of the level of attention and service they would provide, Superb Service to say the least.

The wife had a fly go into her drink and had ot swap for a new one, that was the only downfall of the meal and it was prior to any food arriving, she was still not convinced.

We had the Fried Green Tomatos that were served with a few grilled shrimp and it was fantastic. They were served on a bed of lettuce and it had a great dressing. Our dinners had a spinach salad but with a different dressing, we would have preferred the dressing we had on the tomato salad.

The wife had the Chicken Pontalba and I had the Stuffed Pork Chop (Hamburger & Shrimp stuffing) and these were both great meals, perfect in every way, served piping hot and dressed to perfection. All meals have two sides as well, the meal was very filling and we are big eaters.

Get there early, don't worry about the location or looks of the place, it is well worth the trip.

The desserts were great, a little small but just perfect for after the meal. Try the Lemon Tart.

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storm13

04/18/06

Provided by Citysearch
One of New Orleans best!

A few years ago, this was just a local haunt known to mostly people living uptown. But it's hard to keep a great restaurant like this a secret for long! The food is wonderful and exciting. My favorites are the alligator cheesecake and the delicious Carpetbagger steak. The desserts are out of this world (try the key lime pie!) and the funky New Orleans cajun ambiance makes the entire meal a unique experience. Try to get a seat in the main dining area behind the kitchen. The atmosphere back there is the best. Jack, the owner can usually be found wandering around greeting his guests. You'll spot him right away since he usually will be wearing a chefs coat (sometimes a chefs hat too) and shorts! If you are in New Orleans, take the time to head uptown to Oak street and dine at Jaques-Imos...you won't regret it!

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tschorer

09/15/05

Provided by Citysearch
Really really great, worth the trip

The concierge at our hotel didn't sound so sure when she recommended the place, gave us directions and told us to ""get there early or wait a looooong time"".
Found the place right at dusk on a rather sketchy street and we were kind of bemused. We walked into the bar and it was empty! They walked us through the kitchen to the dining room..packed!
The food is simply incredible, fresh, hot and plenty of it! Everything was deliscious and the service was excellent.
When it came time for us to go...the bar was mobbed, the wait was well over an hour! go early!

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DETAILS
Extra Phones

Phone: 504-861-7356

Phone: 504-314-1585

Phone: 504-861-1443

Hours
Regular Hours
Mon - Fri:
Categories
Coffee Shops, Caterers, Restaurants, Take Out Restaurants
Payment Options
Price Range
$$
Neighborhoods
Leonidas, Uptown - Carrollton
AKA

Jacques-Imo's Café

Other Information

Parking: Street

Wi-Fi: No

Bike Parking: Yes

Attire: Casual

Good For Groups: Yes

Good for Kids: Yes

Wheelchair Accessible: Yes

Take Out: Yes

Cuisines: Caterers, Take Out, Cafeterias

Alcohol: Full Bar

Takes Reservations: Yes

Outdoor Seating: Yes

Pets Allowed: No

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