I have been using Imperial for 20+ years. They call and schedule a time that is covenant for me. They spray around house and garage. They do go under the house and inspect for water leaks and terminate.

My elderly parents had a contract with this company and each year they would come out and do barely nothing for the yearly inspection. They never went inside the home. When they were called out last year because of termite concerns they said the activity was old damage. I had a second opinion recently from Orkin. Orkin showed me active termites and said they have been active for at least 3 years. I would not trust my home to this company. They only want that yearly fee and do no work for it !

I live in a complex in Kenner where they have hired this company. I have to have them come out and do re-sprays all of the time. I'm always finding bugs. All different kinds and alive too! I'm pretty sure that the manager of the apartments (Woodlake) intimidates them into "saying the right thing." Either way, pest control is supposed to keep the insects away. Maybe they are doing a good job and the apartments are just falling apart. If that's the case than Imperial's name is going down with it. Who needs Pest Control weekly and still sees bugs??

I couldn't believe how effective this service was. We had roaches so bad I honestly thought that there was no way to live in New Orleans without them. It was down right disgusting. This guy came out and sprayed thoroughly and only came back once a week later to check up on us and spray the bad spots one more time. It has been over a year and the rare occasional roach or Palmetto bug we see are dead ones and I can live with that.