I live far away from this location but love the environment and opportunity they provide. The owners are always available to provide me with advice on any spiritual or magickal questions I have. They have the best Tarot readers I have ever met. And the best part....I can take classes from the owner in Wicca and get Tarot readings on-line. They have decades of experience and I always know they have advice for me in any situation that may arise. If you consider any review here I can only recommend you check them out and see for yourself. In terms of "what the pagan community needs" it is a place that has been there forever with a staff that lives the lifestyle they present themselves as living, and are open and honest about teaching all aspects of that reality in New Hope or on-line. That's the "Real Deal" to me.