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Whatever You Drive, Drive A Firestone
- HoursOPEN NOW
- Regular Hours:
Mon - Fri Sat Sun Closed - Phones:
Main - 830-214-1021
Fax - 830-609-5612
ExtraTollFree - 800-997-9115
Call Us - 800-997-9115
- Address:
- 971 N Walnut Ave New Braunfels, TX 78130
- Email:
- Other Emails:
- Link:
https://local.firestonecompleteautocare.com/texas/new-braunfels/971-n-walnut-ave/
- Categories
- Auto Repair & Service, Auto Oil & Lube, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automobile Parts & Supplies, Automotive Tune Up Service, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
- Services / Products
- Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
- Payment Options
- Brands
- Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
- Neighborhood
- Landa Village
- Other Information
Emergency Service: No
Express Maintenance: Yes
Fleet Services: No
Free Estimates: Yes
Parts Available: No
Rental Cars Available: No
Road Side Assistance: No
Shuttle Service: No
Towing: No
Wi-Fi: No
General Info
Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add up to a total car care experience.
Contact Info
Reviews
Took my 2008 Mustang to get new tires. My owners manual with the booklet and logo, "MUSTANG," on the outside plastic cover, turned up missing and I know the mechanic had to get into my glove compartment to get my key for the lug nuts. I asked the manager about it a couple of days later and he said he knew nothing about it. I turned my house upside down and detailed my car looking for it, but I knew it had been there was there because I had referenced it a few days earlier to set up my Sirius satellite service. I will never go back to that place.
I have had several repairs done by this shop, as well as routine maintenance, and have to say I have never once thought they were out to mislead me in any way. I have been very happy with the quality of work (Go Steve!), and appreciate the level of customer service provided by Mark & Nathan. I am moving away, and will definitely miss these guys! I wish all Firestone shops were this friendly and reliable.
Unbelievable service today. My husband and I took my car to them last week, the guy quoted that the entire fix would be a little over $400. At no point did he talk to me, he only talked to my husband. It is my car not his. But It needed repairs. So today I took it in for the repairs by myself, my husband is out of town and the guy tried to make me sign a quote for $951. That is not a little over $400. I called him on it he said "oh yea". and went about fixing the problem on the computer and then he said it would be $730. $89 of that was for antifreeze!!! Antifreeze is around $15 a gallon, how much were they planning to put in my car? $730 is a huge jump from $400. I'm not a dumb girl that is just going to be okay with this because I don't understand cars. It is not acceptable to treat me one way when my husband is there and then take me for a idiot when he is not. The guy tried to claim that he only quoted me some of the repairs. Why would you only quote some of the repairs when we asked last week how much will it would all cost? What kind of service is that?
They have made a huge mistake. The money isn't the issue, it's the
treatment. I encourage everyone to find a place other than Firestone in New Braunfels to take their cars.
Firestone Auto Care on Walnut Ave has an excellent reputation for years. They completely check my vehicle and have never changed any parts or fluids unnecessarily. They even called the manufacturer and had them replace my one year old battery for free since is scored low on the voltage test! There is no sales pitch, just telling you what you need and the price is fair. Always make an appt as they are busy. Ask for "El Jefe", Mark Gray when you go. He has over 40 years of experience and too many stories, many from his years in South Texas growing up.