The service is good. However, lately I've been having some trouble scheduling an appointment to have the system turned off for the season. I called them at the beginning of September, and we are now in October...called them again today, was told that they would send me an email with an appointment.
The sprinklers run for 2 hours 3x a week; at this point it's just wasting water and costing me money. Not happy with their response!

Great service and very pleasant interactions. Service reminders, scheduling, and questions a snap via email, however, if you prefer to call Raindance responds quickly.

I have been using you folks for 4 years now. I bought my home 4 years  ago an have used you folks since. The system was installed by you guys 10 years ago an they used you also. So I think we are loyal customers or at the property is. Why would I be told that I need to wait 2 weeks for a call back with an appointment. I need to reschedule the appointment taht you folks made by send me A card. Every year It's a Thursday that i need because it's the only day i have off. Why would you schedule a Tuesday. So i call and i am told that it's 2 weeks just to get a call for an appointment. I said should I go somewhere else are you able to do it? I am then told you might want to too?? This is crazy is my money not green enough???