In October of 2024 I had a serious situation with my transmission in my 2011 buick lacrosse cxl. Repair wasn't possible it needed replacement. At ray's they gave me two options when many shops would have given me only one . They gave me an option of new or used with a $2,000 dollar difference in price so I went with used and I couldn't be happier the transmission runs flawlessly also van zeelands had told me I needed new rotars I mentioned it to the mechanic at ray's and they said they would replace them if needed for the cost of parts not labor. They informed me that there was nothing wrong with my rotors they just had a small amount of rust nothing to worry about again other shops like van zeelands would have charged me for work that wasn't needed while ray's did not. A huge bonus is a full 12 month warranty on the Repair, that's insane never have I gotten a warranty like that ! They said if I had any concerns about anything to bring it in and they would check it out. Van zeelands also told me I needed like $2,500 in strut and tune up Repair I plan on having ray's check that out for me as well I won't be returning to van zeelands for anything. The mechanics at ray's are the upper echelon of mechanic professionals and have a myriad of certifications and would recommend them to anyone in need of high quality Repair work. Thank you to everyone at ray's transmission I'll definitely be doing more business with you in the future!!

very helpful

The technicians are very good at explaining what you need and why, they are extremely trustworthy. I was once out of town and had to have an oil change by my old family trusted mechanic who raved about the work I had just had done at Ray's. He told me you just have to hang on to a mechanic that good.