This is the worst tow company ever! Truly unprofessional and incompetent! My mother's vehicle was involved in a car accident on a Friday night. It was not drivable and the DeKalb county police officer called these clowns to move the vehicle. When the tow truck driver was asked for a business card he threw a temper tantrum and told us to take a picture of the truck if we wanted to know the tow location information. I politely told him that I'd prefer a business card. With disdain the driver finally provided a business card. The next morning, my father went to go get all my mother's personal belongings out of car and was told that he couldn't because he wasn't listed on the title. My mother is on the title solely and was currently out of town. He asked the tow yard representative to provide details on how the power of attorney could be transferred to me since he would be traveling later that day. The lady advised that she could email my mother direct and have her fill it out and notarize the document. My father provided her with my mother's email address and was assured that the POA would be sent. My mother waited 3 days for the POA (giving the lady the benefit of the doubt) and then finally asked me to follow up with the tow company. I called and was advised that they cannot email the POA. They could only fax it. Taken aback by the sudden change in rules I provided an Efax number where my mother would be able to receive the document. The document was never sent. Waited another 24 hours and finally after several calls Nicole, the tow company representative actually attempted to fax the form while I was on the phone. The fax finally goes through. My mother receives it and fills the form with a notary and faxes it back. My mother alerts me that the form has been completed and faxed and asks me to find out if the tow company has received everything it needs. Called Nicole back later that day and she confirms that they have received the POA and all they needed was the vehicle registration. I let her know that I thought my mother left the registration in the vehicle. Nicole replied that they would allow me to get the registration out of the car. I thanked Nicole and proceeded to go to the location to remove my mother's things. This is now Wednesday. I get to the location at 5:45 pm and the lady meets my sister and I at the gate and says we're closed. I'm like wow, okay. Thinking to myself....why wouldn't Nicole or the other lady who answered the phone that dat after I called numerous times not give me that information prior to me coming but I took it as a lesson learned. The lady provides me with the location hours. I advise that I would be back the next day.The next day, which is today, I spend an hour and a half in Atlanta traffic after work to go back to the yard. After waiting for about 20 mins for another guest to be seen, I'm finally up. Guess who's at the window?! Nicole! I politely hand her my driver's license and the vehicle registration (the registration was actually placed in a safe at my parents' residence) and remind her that I'm the lady who's mother faxed in the POA yesterday. Can you believe this lady asks me where my mom was and says that she can't release the vehicle to me because the notary is not from where I said my mother currently was? As if my mother could not have the form filled out and notarized before traveling to another place the day before. I look at Nicole and tell her that I asked her if there was anything else I needed before I left to come here and she said I only needed the vehicle registration. If she had concerns about the notary she could have let me know and so would have advised my mom to stay put until the vehicle was released. I understand that the tow company loves to let a car sit at their yard to rack up storage fees but this is ridiculous. My mother has done everything she needed to do to release to vehicle to me so that I can remove her things and release the vehicle to the at fault dr

Stay Away from this towing company!!!!Bart is the individual who came to hook up the vehicle to tow it to my property, let's just say he is so incompetent in doing his job that he scratched the car when he wanted to hook up a front wheel drive from the back. Simply an idiot... If you don't want your car to be more damaged from an accident STAY AWAY from Statewide wreck service!!!!The only reason why they are getting one star is for showing up.

Stay Away from this towing company!!!!Bart is the individual who came to hook up the vehicle to tow it to my property, let's just say he is so incompetent in doing his job that he scratched the car when he wanted to hook up a front wheel drive from the back. Simply an idiot... If you don't want your car to be more damaged from an accident STAY AWAY from Statewide wreck service!!!!The only reason why they are getting one star is for showing up.