Their service worked out fine. They made a recommendation to my husband. My husband is going to give them a call back to do the additional work. They were very nice. They didnt pressure or push when they made the recommendations. They even took pictures of everything to explain their recommendation. They were thorough. They let us know that there was one service that we did not need that my husband wanted to check in on.

I was told by my plumber that I need a new chimney liner. I called 3 companies for estimates. Two of them said my system was kaput, and I should shut it down to avoid carbon monoxide poisoning...rush, rush; huge job to install liner. Saft-t-Sweep evaluated the situation, arriving to fulfill my request for an estimate for a new chimney liner. They explored the chimney with mirrors, from both top and bottom. Conclusion: You need a good sweeping, not a chimney liner. It would have been a boon to their bottom line to recommend a liner, but they were scrupulously honest in telling me I did not NEED a new liner. The price differential between installation of a new liner and a simple sweep was over $1500. So, I am impressed with the integrity of this company. The gentleman who came to sweep the chimney arrived promptly in his stovepipe hat, completed his work effciently, and left the basement cleaner than it has been in years. I highly recommend this group...honest, and thorough. I especially appreciate the honesty, since I am recently widowed, and thus new to handling these sorts of house problems. Use them if you have a need. Wonderful group.

Very thorough, very informative. Came quickly (within 4-5 hours of call). Would not hesitate to recommend to everybody. We got lot of useful information about our chimney, and we feel like we have found a real expert.

This was an excellent experience. Jon (the owner) showed up when he said he would. He was friendly, appeared to know his business, and honest. I originally called him (based on his Angies List rating) and asked how much it would cost to have both chimneys cleaned and capped. He estimated $600. But when he inspected our chimneys, he told me that they were both clean. So he only charged me for the caps. It should be noted that a lesser man could have gone through the motions and charged me for the cleaning. He also inspected the crown (which I could not see because I was not about to climb the ladder). Again, he could have told me that it needed patching. But instead, he described the problems (which he thought were too minor to require repair) and told me that I didn't need any repair work done. There have been too many instances where contractors have left me angry and frustrated. This gentleman was like getting into the Wayback machine. If you need similiar work give him a call.