My son goes to University of Rochester and uses their pickup/drop off service. Service is 100% reliable and worth every penny! Clothes are washed and folded perfectly. No complaints. Beats having to use dirty college laundry facilities.

The owner is rude, incompetent and cheap. Twice we have brought dry cleaning here and it was not back on the day we were told. The first time I let it slide because they claimed their machines at the factory broke and stuff was backed up. The second time I went there before closing the day of pick up and again, the clothes weren't there. The owner lied and said he texted me that the boiler was down, but I showed him my phone and the lack of a text. I asked to see his and he said he would give me a DOLLAR off the price instead of proving that he texted me. So all in all we got the clothes a day late, still paid for the clothes and got attitude and lies from the owner. Conclusion: There are plenty of wash and fold/dry cleaning services in Rochester, don't waste your money to inevitably get screwed over by this one.

I highly recommend Prestoe. Found it by chance today and was delighted with its cleanliness, and friendly staff. The best part about this place is, THEY WILL TRANSFER YOUR LAUNDRY FOR FREE! WE WILL BE BACK!