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Free diagnosis & estimate 100% Satisfaction Guaranteed Passionate about providing excellent customer service every time - treating each client the way we'd like to be treated with respect, honesty & kindness.
- HoursCLOSED NOW
- Regular Hours:
Mon - Fri - Phone:
Main - 707-664-0400
Santa Rosa - 707-237-6872
- Address:
- Email:
- Other Email:
- Links:
- Categories
- Computer Data Recovery, Computer & Electronics Recycling, Computer Disaster Planning, Computer Service & Repair-Business, Computer Technical Assistance & Support Services, Computers & Computer Equipment-Service & Repair
- Payment Options
- Brands
- Apple, Canon, Epson, G-Tech, LaCie, Seagate
- Amenities
- Without hesitation I recommend MacAdvantage - Walter Robb, Co Pres, Whole Foods Market Saved Agilent $1000.00's on maintenance - Neila Steward, Agilent MacAdvantage is worth celebrating! - Marcy Smothers, KSRO Radio 1350 Zen & the Art of Macintosh Maintenance - Elaine Olson, Medtronic
- Accreditation
Apple Business Agent
BBB - A Complaint Free
BEAR - Perfect Complaint Free Record
Data Recovery Santa Rosa, California
Sonoma GoLocal
- Associations
- Sonoma GoLocal Our Macintosh Repair & Data Recovery Services have received the following: Apple Authorized Business Agent: Named top agent in Northern CA, One of the top 7 agents worldwide BBB: Awarded A+ Rating WRAP Award: Prestigious recipient of the State of California's award for excellence in green business practices BEAR: A perfect complaint-free record (Bear is California's consumer protection agency that licenses computer technicians) Sonoma GoLocal: Most Recommended Macintosh Repair business in Sonoma County, CA Sonoma GoLocal: Most Recommended Data Recovery business in Sonoma County, CA
General Info
* FREE Diagnosis Guaranteed Results * Apple's #1 North Bay Authorized Business Agent * Courteous Staff * Answer Your Call Monday - Friday * Wireless WIFI * Service Specialists * Tam Chief Tech
Contact Info
Reviews
03/21/11
Data Recovery Santa Rosa - MacBook DATA Recovery: GREAT VALUE & Super FAST Service & Exceptionally Professional & Kind Customer Service!! I am at the MacAdvantage now - having just picked up my hard drive full of irreplaceable photos & videos, financial and other business records, original music and everything else! I don't even want to leave without having expressed my tremendous appreciation (and jubilation!) - by way of recommending Mac Advantage Data Recovery Service online. The experience has been outstanding from the initial frantic phone call I placed - in which a calm & empathetic real live person answered by the 2nd ring - to how efficiently she recorded the details & instantly relayed them to the technician I spoke with. When I arrived at the shop - check in was fast & professional - all the information I'd relayed to the tech & receptionist was already listed on the contact card that had been set up for me - so I didn't have to repeat everything. A perfect experience!
02/27/11
Superb Value, Value, Value - Technicians are fast, efficient & well, brilliant. FREE diagnosis is genuinely free with no obligation - and, in fact - if they think the cost to repair is more than the computer is worth - they say so! After having AT&T out three times to resolve my internet problems - with AT&T repairmen spend nearly six hours trying - Tam from Mac Advantage had it working smoothly within 25 minutes of his arrival! The value of an expert of Tam's caliber is just off the charts as far as I'm concerned.
02/27/11
Superb Value, Value, Value - Technicians are fast, efficient & well, brilliant. FREE diagnosis is genuinely free with no obligation - and, in fact - if they think the cost to repair is more than the computer is worth - they say so! After having AT&T out three times to resolve my internet problems - with AT&T repairmen spend nearly six hours trying - Tam from Mac Advantage had it working smoothly within 25 minutes of his arrival! The value of an expert of Tam's caliber is just off the charts as far as I'm concerned.
02/27/11
Superb Value, Value, Value - Technicians are fast, efficient & well, brilliant. FREE diagnosis is genuinely free with no obligation - and, in fact - if they think the cost to repair is more than the computer is worth - they say so! After having AT&T out three times to resolve my internet problems - with AT&T repairmen spend nearly six hours trying - Tam from MacAdvantage had it working smoothly within 25 minutes of his arrival! The value of an expert of Tam's caliber is just off the charts as far as I'm concerned.
Friendly, knowledgeable employees answer the phone within a couple of rings- live! No phone tree to struggle through. Genuinely honest & caring staff who really know Apple computers take care of your mac & you (they offered me & other customers ice cold water on a recent hot day). Calm environment - beautiful & fragrant specimen plants in the entryway are always changing and calming. A green company - they reuse, compost, recycle everything possible. Wonderful staff. Everyone I've dealt with is respectful, honest & helpful.
First Impressions: A courteous & oh-so-helpful customer service rep answered the phone within 3 rings! No phone tree! I wasn't prepared to speak to an actual live, human being. Try reaching someone at the Apple Store. . . . Second Impression: Calm, pleasant ambiance in the store. Living things like orchids & fragrant other plants caringly tended.Third Impression: Very friendly Service. Super knowledgeable techs use similes to make technical things clear & ultra easy to understand! Final Impression: I left the store a more confident mac user. Working with MacAdvantage brings out the best in the little tech-ie hidden inside you! They answer questions directly, don't give more information than wanted or needed & show you how to use your mac to best serve your needs!
First Impressions: A courteous & oh-so-helpful customer service rep answered the phone within 3 rings! No phone tree! I wasn't prepared to speak to an actual live, human being. Try reaching someone at the Apple Store! Second Impression: Calm, pleasant ambiance in the store. Living things like orchids & fragrant other plants caringly tended.Third Impression: Very friendly Service. Super knowledgeable techs use similes to make technical things clear & ultra easy to understand! Final Impressioni: I left a more confident mac user. Working with MacAdvantage brings out the best in the little tech-ie hidden inside you!
I was in Northern California for Conference where I was a presenter. Hadn't backed up while traveling. Less than a full day before my presentation, my hard drive failed! What seemed like the worst possible thing led to an experience that not only saved me professionally, but restored my faith in the knowledge that honesty & kindness still exist in the tech business world. Tam is a mac magus! When possible, i'll be shipping my macbook pro from Southern Cal to Macadvantage for service. They're just that good.
Marcy Smothers at KSRO Radio Station loves her Apple Computer(as her fans well know) She took it in to Mac Advantage (anonymously). She was so impressed she practically devoted an ENTIRE Show to the Mac Advantage & their honesty & integrity! During the program, many listeners called in to say how fabulously they were treated at Mac Advantage too - including a number of folks from Whole Foods Markets and local business owners. So our expectations were exceptionally high. Nonetheless, Mac Advantage still EXCEEDED our expectations in service, knowledge & dedication. They really do diagnose for FREE when you bring your mac in to the shop. Genuine, easy to talk to, all around great people. Sr Tech Tam knows his Mac OS! From the 1st phone call (an actual live person answered - friendly & helpful!) through the free diagnosis & repair - a great experience. Our livliehood is mac dependant - so knowing these folks are a phone call away provides real peace of mind.
