I have had a lot of service people come through my home over the years. I will have to say this company is always on time, takes care of my ants with one maybe 2 visits a year. There office staff is so polite and you hardly ever get an answering machine. I really would rather talk to a person, than having to listen to a answering service read off press 1 for english or 2 for spanish, etc etc.....Thank you Killo!