Everybody towed by this company without your consent is asked to file a complaint with the Texas Department of Licensing & Regulations for committing violations of the Law. If your vehicle was towed for parking on the space line or taking up two parking spaces, file a complaint; if your vehicle is towed for an expired inspection/registration sticker and the certified letter is mailed by the tow company, file a complaint; towed for being backed into parking space, file a complaint; release documents or tow ticket from drop fee fails to contain the name of the "person" who authorized tow including their address/phone, file a complaint; if the parking permits bear the tow company name/initials, file a complaint. All of these reasons will get them fined and a vehicle owner or operator can expect to collect $2K/$1800 if paid $330/$23 or $1300 if drop fee of $100. Learn your rights prior to going to retrieve your vehicle and how to recover at the Texas Towing Compliance organization website