I'm the manager of a business in Gastonia (far from their home base) and they came out same day to replace my door glass where someone tried to break in, great service.

I made an appointment for this company to fix a door in my business. I was told that they would come next day. Today I have called several times and left a couple of messages. My call was never returned and no one showed up. i had to make an appointment with another company and wait another day for service. Goes to show how much integrity they have for customers.