I had always used this company thought they were friendly and did a better job than most. However, tried to have come out again, and thinner was really nasty. I called corporate office and the assured me they would get to the bottom of it. No call back nothing. later I thought about it. The young man that had always come asked if I could pay in cash and I had the cash it was actually better for me. I I think he didn't turn it in or made like we cancelled at the last minute. Not sure but the should have said why my business was denied