Chad, one of the plumbers with EK Plumbing was not easy to work with. As I have no opinion on the company itself, as I worked almost in entirety with Chad, I have been left with a strong distaste. My fridge line had frozen and during the mitigation process, 3 additional pipes were accidently broken. Instead of fixing those leaks, this plumber wanted to re-pipe my entire home. My plumbing was installed in 2006. (The plumber noted that the incorrect glue was used on the CPVC pipe. We had not had 1 pipe leak due to this "glue" in 13 years!). He stated that because the original plumber did not install it to code - he would not do the work unless he re-piped everything! He also required a HAZMAT crew to come in and demo my entire crawl space because a waste pipe came loose. (Despite the pipe being fixed, waste on protective layer of plastic cut out & removed and new plastic replaced). My honest and suggestion is this: If you have plumbing that is at least 10 years old, do NOT hire EK. I guess this business makes their money requiring their customers to re-plumb everything, if the wrong plumbers glue is used on the pipes! Thus far, I've received no quote or estimate to send to the insurance company, despite me waiting for 3 weeks; But I still get to pay for two (2) $89 Travel & dispatch fees and also $140 to cap off a 3/4" main water line. Hmmm! ???