Bought a Jeep Grand Cherokee that was a salvage vehicle after two years a had a noise in the right rear wheel and my mechanic discovered that the axil was damaged so I took it back and CarCo replace the axil at no charge. That to me is excellent customer service because they stood by there vehicle. I purchased a auto for my wife since then.

I called on a Shuttle Bus they had listed on Craigslist. I was told $16,500 over the phone. I was prepared to offer $15,700 upon arrival. They pulled the classic "bait and switch." The price changed to $18,800 ($20,400 with tax, title, license, etc.). I agreed with the salesman upon $19,355 to close the deal. Salesman Brad did a great job (nice guy) discussing his knowledge of the bus. The manager Mike agreed upon the $19,355. A phone call to the owner netted a response of $22,000 plus taxes, etc. I finally offered $20,000 "out the door" including an oil change, transmission fluid drain/fill, and a decent wipe down of the interior. They still didn't do the deal. This shop has poor ownership and utilizes slimy used car tactics. I will not be buying the bus unless they honor the 19,355 price originally agreed upon. It's implied the owner will call on Tuesday.

I purchased my vehicle from CarCo and they have a great and personal staff. When I purchased my vehicle there was no pressure and I bought the vehicle I wanted. Everything was explained to me about the vehicle and their finance department took care of everything. The next time I need a vehicle or service work done CarCo will be my only consideration.