Ill give you a word to the wise. Before ordering awnings from any awning company check there BBB rating. Thats what I did and just as BBB said this company was A+ I could not be happier with there service and warranty. I spent more than 10k on my project, which is a lot of money for us. The products did exactly what they said they would. My Husband and I are quite the thrifty shoppers and we did our homework prior to our purchase. We own a chain of restaurants and we are now going to use Awnings In Motion to do our entrance canopies on all of them.