Rick was a lifesaver, after waiting almost 2 hours for Onstar to find a tow he responded promptly and efficiently. My ride was not there yet (he was more dependable than my ride lol) he offered to give me a ride to the nearest public establishment so I wouldn't have to wait in the heat. I will request Auto 1 going forward. Fonda

"I said you have my car you have to tell me where your business is" HE SAID NO I DO NOT.The Business Auto 1 Towing does not provide a location. My car was towed by Auto 1 Towing. The said lot had only one sign and was place in a location not visible by all of the lot. The tow took place at 12:15 at night. I had been visiting a tenet of the apartment. When I came out to leave at 12:35 I assumed my car had been stolen. I was able to find out through the building super that the lot a sign with a number to call. I called and they informed me that they would not release the location of their business until I had the 245.50 dollars. I said you have my car you have to tell me where your business is. I was finally able to work it out of him after a long negotiation. What cut throat hole in the wall business does that. It is a scam and should be shut down. I will be asking how the number was figured and a break down of the figures upon picking up my "stolen" vehicle!