- Have the nerve to tow on weekends but then not be open on weekends so you can't retrieve your vehicle on Monday.
- Address is wrong online and they can't be bothered to update it.
- No physical indication or signage of where they are.
- No person physically present at the business!
- Sketchy location. The address they tell you over the phone is definitley a storage unit business and not a towing place. When you call them and express your confusion, they give you a gate code to get into this huge abandoned junkyard place.
- They only take cash and can’t provide change, and have the nerve to expect you to know all this in advance without having spoken to anyone.

I’m also glad I had someone to accompany me and that I didn’t take an uber there alone because I would have felt unsafe being a woman alone there. If it’s blazing hot or raining, there is nowhere safe or clean for you to wait for the employee to show up. Stuck on a dirty, open road.

If your vehicle gets towed on a Saturday night as mine did, but you don’t get paid until Friday, and you don’t have $152 sitting in your checking account or know someone who’s able and willing to lend you that cash until you can pay them back, then your car is stuck with them for almost a whole week! Not sure what kind of a business doesn't have a person present and hasn't even heard of a card reader.

When I told the guy there's no way I could've known in advance they only take cash, (and that I didn't have cash), he was like "I told you yesterday on the phone". I DIDN’T TALK TO YOU YESTERDAY DIPSHIT, BECAUSE NO ONE PICKED UP THE PHONE BECAUSE YOU GUYS ARE CLOSED ON WEEKENDS, AND IT WENT STRAIGHT TO MAILBOX WHICH WAS FULL. so DO NOT HAVE THE NERVE TO TELL ME YOU TALKED TO ME THE DAY BEFORE AND THAT I SHOULD’VE KNOWN I’D NEED EXACT CASH, BECAUSE THAT WAS NOT THE CASE BECAUSE NO ONE PICKED UP THE FREAKING PHONE ON A SUNDAY. He’s like “Oh, well, I don’t remember who I talked to yesterday.”

An unreliable towing!!!