General Info

Established in 1988, Automated Collection Services is a collection agency, headquartered in Nashville, Tenn. ACSI places special emphasis on telephone contact as it generates the highest recovery rates and follows guidelines for telephone contact as regulated by the Fair Debt Collection Practices Act. On the same day an account is received and loaded on the company s system, it generates the first collection notice, including the required validation statement for each debtor. The next business day, it initiates contact by phone. When contact is achieved, ACS obtains and verifies the commitment. In addition to customer service, ACSI offers a variety of standardized reports.