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Details

General Info

NorthShore University HealthSystem, Swedish Hospital, Northwest Community Healthcare and Edward-Elmhurst Health are now united under one name: Endeavor Health. Together, weâ??re driven by our mission to help everyone in our communities be their best and our commitment to setting a new standard for healthcare by delivering a truly personal patient experience combined with convenient access to pioneering, world-class care. We are proud to be Illinoisâ?? third-largest health system with more than 27,000 team members, nine award-winning hospitals and more than 300 clinic locations based in the communities we call home.

HoursCLOSED NOW
Regular Hours:
Mon - Sun

Contact Info

Phones:

Main - 630-527-3000

- 800-241-8473

- 212-563-2369

Address:
801 S Washington St Naperville, IL 60540

Reviews

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J
James A.

09/22/17

Provided by YPmobile
1 Reviews0
4.0

Nurses mad about something

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T
tonib11

12/11/07

Provided by YP.com
2 Reviews0
1.0
The final impression lasts forever

I was scheduled for surgery at Edward Hospital. The pre-surgery interview went well, the admission process and the wait before surgery was pleasant. The surgery was late because Dr. Ronjon Paul went for something to eat when the scheduled time arrived. Post surgery was handled very nicely, the nurses and aids on the 5th floor, with exception, were very efficient. Now the horror - surgery was performed on 12/06/07. At 7:15 PM, 12/07/07 I was informed that I was being discharged. I was given 3 minutes to dress and gather my belongings. Not being accustomed to wearing a neck brace, I exceeded the 3 minute limit which upset nurse Barb. Nurse Barb, the PM nurse on duty was very abrupt, and down right uncaring. When asked questions about changing the dressing on the incision I was given one word answers, "daily" and "gauze". She rushed through the discharge papers and was upset when I was not finished dressing in the 3 minutes allotted. Two young girls came to the room to remove my things before I was finished packing. They hovered outside the room door like vultures. Nurse Barb gave me the 'bum's rush' to get out. It is now 5 days since surgery and no one has called to ask how I'm doing or to follow-up after the surgery. I was to leave the hospital with a walking cane, per the therapist. I called nurse Barb after I arrived at home and she told me to go to the store and buy one. This was 9 PM - the day after major surgery. Lastly, nurse Sara, the day nurse for 12/07/07 - never came into the room after introducing herself. At 2:30 PM, when an aid came in the room, I asked about lunch. At 6:30 PM I had to ask about dinner. If it weren't for the aids and volunteers and general staff, Edward Hospital would be no better than the free clinics one hears horror stories about.

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Category
Hospitals
Services / Products
Rehab Services-Physical, Respiratory/Pulmonary Svcs, Skilled Nursing Facility, Ultrasound, Trauma Center/Level II, Women's Center, Neuro-Surgical Services, Aeromedical Heliport, Rehab Services-Mental, Blood Bank, Occupational Therapy Services, Wellness Center, Reconstructive/Plastic Surg, Oncology Services, Pediatric Services, Outpatient Services-InHouse, Orthopedic Surgery, Open Heart Surgery, Psychiatric Services/Adolescent, Nuclear Medicine, Psychiatric Services/Adult, Alcohol-Chemical Depend/In-Pat, Ophthalmologic Services, Hemodialysis (Dialysis), Ambulatory Surgery Services, Wound Care-Inpatient, Home Health, Intensive Care/General, Intensive Care/Cardiac, Intensive Care/Neonatal, Laser Surgery(ophthalmology), Physical Therapy, MRI (Magnetic Res Imaging), Diabetic Care, Lithotripsy, Auxiliary Services, Labor/Delivery/Recovery/Post, Emergency Services, CT Scan, Cardiology/Non-Invasive, Cardiac Catheterization Lab, Neurological Services, Outpatient Surgery, Birthing Room, Gastroenterology, Alcohol-Chemical Depend/Out-Pat
Payment Options
amex, debit, master card, visa
Accreditation

Not for Profit

Other Information

Best Practices followed: Electonic Lab Tracking Between Visits, Safe Surgery Checklist In Use, Electonic Lab Results

Inpatient Services: Nursing Care, Cardiac Surgery, General Surgery

Outpatient Services: Nervous System, Eye Surgery, Cardiovascular, Skin, Musculoskeletal, Gastrointestinal

Hospital Ownership: Voluntary Private Non-Profit

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