The PCW Technician was to our home twice to fix a thermostat. I had even worse issues with it after he "repaired" it. Plus, he tracked mud in the house and left greasy fingerprints all over the wall and thermostat. Ended up calling another company who came and fixed the problem right the first time. Would never call PCW again!

I highly recommend PCW Appliance for their Sales Dept Service Dept Parts Dept Installation Dept. I do not know what happened with the 2 negative reviews nor would I normally mention or question someone else's opinion. However in one review in spoke of there only being 2 reviews and both being bad so therefore they (PCW) must be. Like I said I do not know both sides but lets don't forget there are two sides! Now what I can speak on is my experiences and those that I know personally and I can honestly say that no one person or business is 100% perfect 100% of the time. However I do know that PCW and Mr. Eddie Parker would if given an opportunity make any wrong RIGHT and this I have witnessed. I am proud to say I'm a PCW Appliance Sales & Service Inc customer and have been for over twenty years. Thank-You & God Bless To All DW

absolutely horrible service,technichans who don't know anything!I've been waiting for over 2 weeks for a door part for a bosch dryer.meanwhile I'm spernding $$$$$at the local laundrymat on dryers! I would not reccomend pcw to anyone, ever! what a joke! they couldn't care less!!!!no small wonder thatnthey have only 1review and it's bad too!

Called to have my dryer and vents cleaned....$125 later all that was done was my flex hose duct was replaced. They were suppose to have taken the dryer apart to clean it but it never happened. Also had to pay additional $45 for my washer to be looked at by a different "certified tech" on the same day from the same company...... the "dryer tech" looked at the washer it and diagnosed what was wrong with it and I STILL had to pay $45 for it! Called, complained about the poor quality of service and I was only charged the $45 for the "non certified" techs diagnosis on the washer. We won't be using them again needless to say. Having another company come out to CLEAN my dryer the right way!!!