I am extremely satisfied with the work All Star did for me. The technician was very professional, fit me into their busy schedule with short notice on a holiday! The technician was courteous and answered all questions that I had. It has been 3 months and I have not had any signs of pests in my home!!!! I have read the previous rating and have to say that treatments to be successful need to be done several times depending on the severity of the problem. I will certainly use All Star in the future should any other pests invade my home and I do recommend the company. One man show doesn't matter as long as the job is done professionally.