Dr. Berardinelli is awesome... unfortunately that is where it ends. His front office staff are as unprofessional as they are incompetent. Most recently and the final straw was being charged missed appointment fees because they screwed up the day of my appointment (which I'm not sure how that happens when I always go on the same day) and after receiving the reminder call making us realize they had the wrong date it was then impossible to get in touch with them to discuss the error for 3 days and they don't allow their answering service to take cancellations. Then because it was the day of when my wife finally got through they informed us we were being charged. We should have walked out the first time we went there when they were bickering back and forth about how much they hated the place and obviously couldn't stand each other. Then there was the bill I got that was $350 dollars more than Tracy quoted my wife and when my wife called to ask about it she claimed her and I had a conversation that never took place and basically I was lying to my wife. I could go on about our numerous other encounters because every interaction was something. I finally found a great dentist in the area but unfortunately its just not worth the hassle you're forced to put up with in order to see him. Don't waste your time.