Horrible customer service!!! Very rude and unprofessional!! They make their customers feel as though you need them instead of the other way around. They try to get you to buy things that you don't need even after telling them no thank you. I've seen this happen to multiple customers so it was no surprise that I was treated the same ignorant way. I'll never go into that place again. The store is very cluttered and messy too. If you want a no hassle experience, go online to pay your bill or order your phone instead of giving these low life people your money!!! Worst cellular/accessory store, EVER!!!!!

Can I give them 0 stars? Seriously, these people are absolutely focking abysmal to deal with.

They don't have very many honest people working there. Told me their modem would work in my area, it does not! When I returned next day, they said they would have to return part of the money in a check mailed from them, other part would have to come from Cricket. To which neither place has refunded my money and it's been almost 3 weeks. ( I paid cash) Cricket says the store should refund all the money, so here I am playing the cat and mouse game with Wireless Connection and Cricket, So I would say becareful buying a product from this company! Also want to note that they are very rude when calling and asking question about refunds, guy hung up on me when I called. I will be reporting to the BBB on this company.