Frazier's Appliance Repair of Murfreesboro, TN, was recommended to us by a couple in Walter Hill, TN. We had an issue with our refrigerator that has the freezer on the bottom. We knew that he did the work rather quickly. We asked, are you finished? He said yes. Well, Mr. Frazier lied. He didn't fix our refrigerator. Not only did he not fix it, he didn't even know what was wrong -- the root issue. We called Mr. Frazier to let him know the next morning we woke up with water all over our real wood floors. Our hardwood floors are damaged -- now to the point of mold. The floor is sinking under the fridg from the water damage. Mr. Frazier said he'd be back to fix it. We've never seen him again. He often visits one of the pawn shops on Broad Street. He saw us, twice, and didn't even realize that he swindled us. He has no integrity. He has no conscious. Do you know what the problem was? A little black plastic piece, called a bug stop. As appliances sit in a warehouse, the bug stop prevents bugs from getting in the new appliances. Most stores delivering new appliances don't know to remove it. Thus, it creates frozen ice backup, which creates a huge layer of ice on the bottom of the freezer, which then melts and seeps out onto the floor. We filed a BBB complaint. Mr. Frazier did not respond. We are know contacting the State of Tennessee to file a complaint with Frazier Appliance Repair of Murfreesboro, TN, with the licensure board. It is hope to not have to go to court to have have our floor replaced that was damaged. Treat people like you want to be treated.

Best appliance repair I have ever been. It is just like going to mom's house and asking for some help and support to fix the problem at hand. I always will go back to get my parts or have an appliance repaired. Nice family operation.