0 STATS---Although salesmen seems nice, it seems to be a bait and switch operation. I was quoted $409 for 4 tires and 19.99 for an oil change. When I got there, the invoice stated $499 for the tires. After I complained, they changed it to $409 and I confirmed that the oil change was 19.99. They said yes and that my car would be ready in 1 1/2 hours. So I walked to Target to pass the time. BIG MISTAKE. I arrived at 5:20 at NTB and my car was not ready until 8:15. I guarantee they put someone in front of me after I left. I was livid. And on top of double the time I was overcharged by $11 for my oil change. I noticed it after he rang my credit card through and then proceeded to tell me that he couldn't redo my charge. BIG LIE!!!! Everyone knows you can redo a credit card! I wasn't born yesterday. I continued to complain until he gave me a free oil change... but do I really truly want to go back there. NO WAY! Don't go there, they truly don't deserve your business or any business!