We love the pellets from Northwest Fuel--they are the best by far, of any pellets we have tried. The price is fair and the service is great--really friendly people. Keep up the great work! The only suggestion is that we would love to see your hours of operation posted on your website, and maybe a web order form for home delivery of pellets, etc. That would be the icing on the cake, however. Everything else is 100% super duper. Good Job!.