General Info

CustomerSat delivers results-oriented customer feedback to clients around the world. The company offers clients real-time, multi-channel feedback solutions designed to improve customer satisfaction, loyalty and profitability. CustomerSat s products include: Managed Service, which provides a dedicated project team that design and manages feedback programs; Self-Service, which allows users to design and run their own programs; and Managed Service Plus, a combination of the Managed Service and Self-Service products. Its other products and services include real-time analytics, push reports, multi-channel delivery and channel selection. CustomerSat s clients include AMD, BellSouth, Canon, Honeywell and VeriSign. The company was founded in 1997 and is headquartered in Mountain View, Calif. Its investors include J.D. Power & Associates and NICE Systems.