Lackluster Customer Service and Discriminated Against to boot!! I went to my first appointment in the Morrestown, NJ office for my first pregnancy visit. I was excited. The front office personnel could use a refresher course in customer service. I then was lead back to an office where Dr Shalit then told me that the will not be able to treat me because of pre-existing medical condition. When I asked why, he stated that it was an office preference. If you have a pre-existing condition that does not suit them then I would choose otherwise. How's that for service!