The worst customer service I have ever experienced at a Napa or any other auto parts shop. They lied to my face and then on my second trip to the store (to get a battery core fee) I asked the same employee why he lied to me about not accepting the Napa member discount card when I saw they were a participating store on their web site, and he just told me it wasn't my card. That's weird because I received my card from my local Napa store years ago. The employee also appeared bothered to even help me. Instead of trying to understand this employees hatred of my business and even being in the store, I will just shop elsewhere.