Colosseo Family Restaurant & Pizzeria
11 Raceway Rd, Monticello, NY 12701
845-791-1255
PHOTOS AND VIDEOS
REVIEWS Write a Review
02/10/13
Terrible customer service! My waitress bought two slices instead of the one I ordered. I let her know I didn't order two but it was OK and ill keep both slices and pay for them. My original waitress then storms over and demands me to give the slice back. I was a bit taken back...but I nicely said its ok ill keep it.She snapped "NO I neeed it"So she slaps a paper plate on the table and wants to physically take my slice away! My body language showed my discontent..but she took it a step further and loudly said "I don't know what the big deal is!!!"I've been a.waitr ess before and I've nevvvvver expressed frustration or.such tetrrrrrible customer service like she did...and over THEIR mistake?? Over one slice of pizza? Ill NEVER be back.I'm a local..they have been rude before, but this is the last straw!
02/07/11
My family has eaten at your restaurant for years and we have celebrated many special occasions here. The food is always excellent and the service is always efficient and friendly. We were thrilled you were able to expand your dinning room. Thank you for your contiuned outstanding and delicious service!!!! A must for anyone who loves Italian!!!
11/05/10
I think you have pretty good food although I eat usually the same thing at times it is better sometimes then other times. Also I think you should be more friendly to you customers. The owner never says hello or cracks a smile. You have a gold mine be happy and greet your customer's say thanks nice to see you you people behind the counter could put charm school out of bussiness.
- Extra Phones
Phone: 845-794-4152
- Hours
- Regular Hours
Mon - Sun: - Categories
- Pizza, Family Style Restaurants, Restaurants
- Payment Options
- Price Range
- $$
- Other Links
- Other Information
Parking: Lot, Private
Wi-Fi: Free
Attire: Casual
Wheelchair Accessible: Yes
Cuisines: Family Style, Pizza
Alcohol: Beer, Wine
Takes Reservations: Yes
Outdoor Seating: No
Price Range : Average
Bike Parking: Yes