Repair work and maintenance is done properly and fairly. No extraneous work is proposed just to increase the shop's bottom line.

I would tell them that Susi is a very hands on shop and that they want to know the quirks of every car they work on. Everyone is incredibly polite and will take the time to walk you through the process. I felt extremely comfortable leaving my car in good hands!

thorough work was done to find the problem and solve the issue and you have great customer service

Excellent quality and customer service. Could not ask for a better team to care for my vehicles.

Frank was more than willing to take time to explain what was done and why. The price was fair, and the work was done well.

they are prompt, friendly and care about your auto

try them out, they were very helpful.

Exceptional and careful work. I usually do much of my own work and know my car well, but when I have a difficult problem, I always say, "If you want it done right, take it to Frank Susi!" Last time the mechanic was working on a powering steering noise and thought to look in the Chrysler bulletins where he found that there was a fix for a supply hose that was designed too small. He fixed the problem without a new pump and it works like new again. Good call! Sarah writes up especially good written reports and they are all very good at keeping me up on my cars's regular maintenance schedule. I have learned that doing it right the first time saves expensive repairs later. Plugs, wires, coil packs, belts, hoses, fluids, filters ... Frank is simply the best. Jim Oswald, Seaside

Very knowledgeable, highly recommended!

They try and accommodate the customers needs thru frequent communication transactions.

I would say that at Susi's I am always treated with respect and courtesy. Someone is always willing to provide a detailed but simple explanation of the problem and potential solution without treating me as if I'm incompetent. As a woman, I find this refreshing and worthy of my business.

First rate and down to earth service from the manager down to the knowledgeable administrative assistant.

Susi Auto has always fixed my car problems, very curious, very knowledgeable, very timely.

quick and efficient...more explanation up front of the potential cost would have been nice.

Over the past fourteen years you have solved five electrical problems that dealers couldn't solve (even when the car was under warranty.) You even solved the electrical problem that was a design problem with my Buick. You have never failed to fix the problem and your price has always been fair and LESS than the dealer's.

I would tell anyone that Susi Auto did an excellent job on providing service for my Prius. The people at Susi Auto are very friendly, honest, and customer service oriented. I am looking forward to doing business with Susi Auto in the future. Thank you Mr. Susi and your technicians for a job well done!

I would go back without hesitation. Susi would be my first choice.