Really smart and great at what they do, plus very reasonably priced. My daughter was having issues with her furnace, plus has a brand new baby, and they made sure that the heat was working, they fixed what needed to be fixed and nothing more. They didn't charge an arm and a leg, really, really great service. I am hoping to not have to replace the furnace soon, but when the time comes I will be calling them, thanks from Debbie and Michelle Schultz