Dr. Patel is a very good optometrist. Unfortunately his staff is unprofessional, rude and incompetent. I have been a patient for 12 years and have never been treated poorly the way his staff has treated me and my family. They never answer the phone, cancel appointments the day of a scheduled appointment, after people who work take off and will reschedule your appointment if you're late for 5 minutes, which is unheard of in a business. Appointments should not be rescheduled if you are 15 minutes late, especially if a doctor's office has you waiting over 45 minutes from your scheduled appointment. A no show should be penalized, not when a person is a few minutes late, especially a loyal patient. I hope Dr. Patel reads all of his reviews and will make future changes. I have read numerous negative comments about the staff and I'm glad I'm not the only one who feels this way. He has lost our business.

Great Doctor and service, Explains procedures and reason, caring. Great exa,m