Great owners. Workers are knowledgeable and professional. They can do it all ! Any size jobs Small to large jobs ! Highly recommend !

The people from Sewer and Water Specialist are very nice! They were prompt on their service call, very neat and clean, their techs were very informative and professional! I've used them and referred them to my parents! They were pleased as well!
They would be the first on my list if there was ever a need! R. Mullins

This review will be short and sweet
as my sewer problem was not. I had a problem with sewage backup over a period of time. I had others out to fix the problem and they didn’t. I was referred to Sewage and Water Specialists in Monroe. I live in Wayne County. They came out and tackled my difficult problem
with team effort, good will, grace
and dignity. Everybody worked together and cared about finding
a solution. It was also a lot of hard
work out in the winter cold. This
is an outstanding company that
goes out of its way to give good
old fashioned service. I highly
recommend this company and
the people who create a wonderful
organization to work with to solve
unpleasant problems.

I'm leaving three stars because the crew that came to fix the sewer line were FANTASTIC, but our experience scheduling the service was a nightmare and merits ZERO stars.

They were despondent for months and when we finally were able to schedule a day, the crew were unable to find someone to perform a ground inspection. The city of Livonia apparently needed 24 hours notice to get an inspector out to the job- seems like they should have looked into that prior to arriving, no? They then told us they couldn't do the job. We had taken a vacation day from work to be available, not to mention we had waited months to have this work done. Understandably, we were hoping to find a way to make it work. We called Sewer and Water Specialists (Monroe) and spoke with Kim. She told us that she had never heard of that before and that the township was in the wrong because they schedule this type of repair 20 times a day and have never encountered this issue. We asked if we could call the township directly to try to request an inspector and she sarcastically wished us good luck and explained that they never do that. We called the city of Livonia. Guess what- they did do that.

So an hour and a half of this nonsense later, the crew stayed to do the job and had to work double time to get it done before the inspector arrived at 3- all because they were set up for failure by their back office support. But the crew was very polite and truthfully did great work. They took special care not to kill our plants and not once that day did they show frustration for the several miscommunications that occurred that morning.

Thank you to the crew for your help- Don, Scott, Amber and Kenny. Here's to hoping this review will encourage better customer service or at least the utilization of Google calenders or Excel spreadsheets to help facilitate better planning and organization.

Awesome company. Performed job at my rental in westland, MI and was very thorough and way less expensive than other contractors i called. Would use them in future for sure. Plus the guys who performed the job were very neat and very professional. HIGHLY RECOMMENDED