I have been using them for 10 years. They have always done a top notch service for me. I know it is not the most attractive shop but that is how they are fair on there pricing. Whether they are dry cleaning or laundering. I never have had a problem. They listen to detail if I want items to be sharp to detail, starched or sweaters soft and fluffy. They ran across money that I had forgotten in a pair of slacks. They returned every $ that I had lost. They are honest and work very hard long hrs to please their customers. I have moved and still travel to have them launder my $$$ clothes.