All the employees that I dealt with (office, service and installation) were very helpful, efficient and know about heating. I had my furnace replaced and got all the answers to my questions and concerns right away. I found that each West Allis Heating and Air Conditiong employee to be respectful, trustworthy and accommodating.

Called this business at 8:00 am this morning and was told a tech would be able to come between 12:00-5:00 . He showed up at 12:45. Diagnosis was 79.00 no problem with that. Tech found problem within 5 min, bad main board was the problem. I Was quoted $506.97 for the part. Furnace was still working but it was going to out in a day or so from what tech told me so I agreed for him to replace part. He was at my house for 1 hr. After he left I was just wondering what I could get the part for so I googled Lennox furnace parts. Found midwesthvacparts.com 1-866-982 -4822. Could of got the part delivered in 1-2 days for $153.00 part just plugged in . I feel I was way overcharged for the part. Grand total with part and service call was $618.78 consumers beware

Just had Mario check our air condition unit for our home and the upper unit. He was so kind and explained everything that he was doing and I think that is great customer service. Thank you Mario for the great job!

Just had my second furnace installed by West Allis Heating. As a 30 plus year customer who has used them for repairs and replacement, I have always been impressed with their promptness, honesty and professionalism. I would recommend them to anyone.

I had them service both my furnace and air conditioner in May of this year. Its now Oct, a bit chilly went to turn the heat on- nothing, no heat. i call and they want to charge me a diagnostic fee, because maintenance is only guaranteed for 30 days. Bull, who turns the heat on in the summer.

I will never use them again, or recommend.

Guess they need their $79.00 more than a satisfied customer.

I called at 6pm on a Sunday night because I had no heat. This was the only place where I reached a live person. The technician called me back within 15 minutes and was to my home within the hour. I will definitely use again.

great, fast service, nice people

i called to get an estimate to have a vent moved. a pretty simple task. they charge $80 JUST TO COME AND GIVE AN ESTIMATE!!!! what a joke. how do you people even stay in business?

An excellent company, prompt service, very knowledgeable and helpful workers. This is a company you can trust. We have used this company for a long time even before they moved to their present location. Very thorough and reliable, courteous and friendly, too.

Very knowlegable company with excellent service and sales staff. Great pricing and fast service! Been around for more than 50 years. Would recommend them to all friends and family! Thanks again.