General Info

All City Communications has been providing our customers with accurate and professional 24 hour a day answering service since 1979. We service a variety of clients and businesses with personalized call center needs. At All City Communications our focus is to provide our customers with the best in bound call handling and support possible and in keeping with that focus we continually upgrade our state-of-the-art equipment in order to provide the best and newest services available. In addition, since we understand that you can't afford to miss a call, we have battery back-up along with a gas powered generator to maintain service during power outages. We recognize that when we answer your calls we are representing your business and therefore, we require that all of our operators complete a training program prior to any customer contact or call handling to ensure that you only receive the very best professional service. Each employee must meet high standards of service and continue the same throughout employment. We have ongoing training in customer service and new technology and all of our calls are monitored and screened for quality assurance. We take pride in our commitment to serve our customers. With technology and trained professionals we are able to provide top notch service to each client. We are proud of the longevity of our call center staff and management. Longevity assists us in assuring you of high quality customer care and service.