Bought a basketball system at this hoops plus with a light on it and after 2 months the halogen light burnt out Called them to replace and they wanted to charge me 75.00 minimum to replace a lightbulb..Just spent over 1300.00 2 months before...There was no negotiation, just arrogance...In the end my landscaper brought his ladder to help me and I will never go to this arrogant, overpriced store again..They are very nice until the sale is complete..

Bought a basketball system at this hoops plus with a light on it and after 2 months the halogen light burnt out Called them to replace and they wanted to charge me 75.00 minimum to replace a lightbulb..Just spent over 1300.00 2 months before...There was no negotiation, just arrogance...In the end my landscaper brought his ladder to help me and I will never go to this arrogant, overpriced store again..They are very nice until the sale is complete..

This place really disappointed me. I bought a arcade game from them and it didn't work from the start. That I could understand, but they kept giving me the run around about when they would get around to fixing it. Finally, after having to badger them, THEY SENT ME THE PART AND TOLD ME TO FIX IT!!! And their prices aren't that great. Check with amazon or bizrate and you'll see. these guys won't be around long

If you are looking for low price and low quality then go to a major department store. If you are looking for a well made, safe, enjoyable product for many years then stop by Hoops Plus. Their service was excellent and it's just another reason this little shop has done so well fending off the big players in basketball hoops and other entertainment games, ie (Arcade games, pool tables, etc)