OMG do not go here. Looks wonderful but looks are deceiving. I spent for nightmarish days there after a cervical fushion. One staff nursing supervisor members was unresponsive to me when I became frightened by the nurse assigned to me. He called me by the wrong name when handing me medication and was talking to himself and banging things against the wall outside my room. the only way to get help was to push a buzzer and then the nurse I was afraid of would respond. So I called the main number to get help and when I did the night supervisor answered said she would come down. She never did and never sent anyone else. Scary place and not very clean!

dear friend, Milford care and rehab Center formerly known as Sunbridge is where my wife prefers to go. She loves the people that work there. After her rehab. We have a hard time convincing her it's time to go home. The staff is attentive and dedicated.



I have visited many people in rest homes over many years. One thing sticks in my mind how does it smell when you walk in. This place is clean. If you need rehab. This is the place.

Regards:

Although the staff is for the most part caring and attentive, the management of the facility is in need of improvement, to say the least. The communication between departments as well as the communication with patient relatives is almost non-existent. My father was here for nine months prior to his passing. In that time, his clothes went missing, his wedding bands went missing and he was assaulted by another patient. The staffing levels, especially on weekends is insufficient. The meals are repetitive - the same food served time and again and usually cold. Care for non-emergency medical issues that occur is slow, with patients having to wait for scheduled doctor visits. The only thing that seems to happen with strict regularity is the collecting of fees. On one occasion, I received a call from their corporate accounts receivable department to remind me to pay the bill - one day after I received my statement in the mail! Thumbs down on this facility.

Although the facilitites are modern and attractive, the staff leaves much to be desired in terms of approaching elder care wiht dignity. My grandmother stayed at Sunbridge for a year and used to beg to leave. She was shown no compassion and often had to wait for long periods when she had to go to the bathroom for someone to help her. My brother and I had to approach chatting nurses three times on one occasion before someone came to help her. Their attitue was blase and condescending. I would not recommend this facility but sadly, many have no choice.